Les solutions de sécurité du casino Hikvision répondent aux demandes du secteur et protègent l'intégrité du jeu

août 14, 2019

Hikvision HikWire blog article Gaming Brochure

Hikvision a publié une nouvelle brochure qui donne une vue d’ensemble de ses solutions de sécurité pour les jeux de casino afin de répondre aux demandes de l'industrie et de protéger l'intégrité des jeux de casino.

Toutes les institutions de jeu sont vulnérables aux menaces internes et externes. Les défis de sécurité de l'industrie incluent l'amélioration de la qualité des vidéos et des images sans interruption dans le casino, le respect des exigences réglementaires variant d'un État à l'autre et l'amélioration de la sécurité des clients dans le casino et dans tout l'hôtel.

“J'aime dire que nous améliorons ‘‘la vision dans vos yeux’’, en faisant référence à la salle de surveillance des casinos, et nous le faisons de nombreuses façons. Notre technologie 4K à 30 images par seconde associée à notre compression H.265 + fusionne les meilleures solutions de sécurité avec le monde du jeu vidéo. Offrir des solutions innovantes au juste prix pour l’industrie représente un avantage considérable. Notre nouvelle brochure sur le jeu décrit clairement nos solutions et explique comment elles peuvent soutenir les opérations dans cet environnement,” dit Scott Bartlett, responsable du développement de l’industrie du jeu chez Hikvision. Auparavant, Bartlett a travaillé pendant plus de 27 ans dans une entreprise d’intégration spécialisée dans les jeux. Il a également travaillé dans des centaines de casinos en Amérique du Nord et dans le monde.

La technologie Hikvision fournit un large éventail d'options, notamment des résolutions plus élevées, pour aider les opérateurs de surveillance à identifier les combinaisons de cartes et les dénominations de jetons ; des analyses permettant d'identifier les joueurs qui prennent l'avantage, les joueurs bannis, les invités indésirables et les criminels ; et des solutions spécialisées qui fournissent des images et des vidéos claires dans des conditions d’éclairage faible ou nul. Les autres solutions incluent :

  • La technologie de compression vidéo H.265 + exclusive de Hikvision, qui permet de stocker des vidéos haute résolution et haute cadence avec une bande passante réduite de 40 à 60%, constitue une solution économique pour des besoins de stockage plus importants.
  • La surveillance vidéo est facilitée à grande échelle pour identifier les clients 86’d, les membres du livre noir et les auto-exclusions grâce à la technologie de reconnaissance faciale.
  • La solution TurboHD (HD sur câble coaxial) de Hikvision pour la mise à niveau vers la vidéo HD avec un temps d’interruption minime, voire nul, dans le casino en exploitant les câbles analogiques existants. Les caméras TurboHD peuvent être installées aux mêmes endroits que les caméras analogiques existantes et peuvent fonctionner à des distances allant jusqu'à 1 200 pieds à 30 ips.

Les solutions de jeu Hikvision sont décrites plus en détail dans la nouvelle brochure. Visitez ce lien pour télécharger votre copie : “HIKVISION: Des solutions gagnantes pour le jeu.”

Nouvelles de l'entreprise
Études de cas

IMPORTANT! Ce modèle nécessite un logiciel non standard. N'installez pas de logiciel standard (par exemple, v.4.1.xx) sur ce modèle. Cela endommagerait définitivement votre système. Vous devez utiliser le logiciel personnalisé v.4.1.25 à partir de la page du produit iDS-9632NXI-I8/16S

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

En téléchargeant et en utilisant des logiciels et autres matériels disponibles sur ce site, vous acceptez d'être lié par les Conditions Générales d'Utilisation de HIKVISION. Si vous n'acceptez pas ces conditions, vous ne pouvez télécharger aucun de ces documents. Si vous êtes d'accord sur votre entreprise, vous déclarez et garantissez que vous avez le pouvoir de lier votre entreprise aux Conditions Générales d'Utilisation . Vous déclarez et garantissez également que vous avez l'âge légal de la majorité dans la juridiction dans laquelle vous résidez (au moins 18 ans dans de nombreux pays).