Séances d’informations pour fournisseurs à ISC West 2020 par Hikvision afin de présenter les caméras abordables Performance thermiques et les PanoVu panoramiques

janvier 20, 2020

Hikvision HikWire blog article ISC West Vendor Sessions

Participez aux deux sessions d’informations pour les fournisseurs à ISC West par Hikvision, offrant un aperçu de nos nouvelles caméras thermiques hautes performances abordables ainsi que de nos caméras panoramiques PanoVu. Chaque session aura lieu le mercredi 18 mars lors d’ISC West, qui aura lieu du 17 au 20 mars 2020 à l’Expo Sands de Las Vegas.

Le mercredi 18 mars de 15 h à 16 h dans la salle Sands 101, les ‘‘Caméras thermiques de la série Performance’’ seront présentées par le directeur de l'ingénierie des ventes de Hikvision USA, Mike Hendrix. Cette session d’information donnera aux participants un aperçu complet des caméras thermiques de la série Performance de Hikvision. Apprenez les bases de l'imagerie thermique et les spécificités des nouvelles caméras thermiques Hikvision. Avec une qualité d'image thermique exceptionnelle et des capacités de détection, cette série est idéale pour une variété d'applications. Découvrez les fonctionnalités spéciales telles que la façon dont la série Performance peut être utilisée pour la protection du périmètre à courte portée et la protection contre les incendies, et comment la surveillance de température multipoint des caméras peut aider les utilisateurs finaux à éviter les pannes d'équipement. Cette session d’information est parfaite pour les intégrateurs qui souhaitent diversifier et développer leur entreprise et augmenter leurs profits.

Également, le mercredi 18 mars de 16 h à 17 h dans la salle Sands 101, Hikvision présentera ‘‘PanoVu : systèmes innovants pour la vente au détail, l'éducation, les grandes salles, etc.’’, dirigé par Stuart Landrum, ingénieur commercial chez Hikvision. Cette session donnera aux participants un aperçu complet des gammes de produits PanoVu de Hikvision, qui comprennent : PanoVu Flexible, PanoVu Mini, PanoVu 180 Panoramic et PanoVu 180/360 Panoramic + PTZ. PanoVu héberge des fonctionnalités telles que 4x cardan individuel 2,8-8 mm, assemblage d'images, analytique intégrée, + 36x IR PTZ, et 3x module + PTZ. Les produits PanoVu de Hikvision sont des composants essentiels des solutions pour le commerce de détail, les grandes salles, les transports et les applications éducatives. Découvrez comment les systèmes PanoVu intuitifs et innovants de Hikvision peuvent vous aider à résoudre les problèmes de sécurité pour de nombreuses applications du marché vertical.

Vous pouvez également visiter Hikvision dans la salle d'exposition au kiosque # 18037, où notre équipe présentera des caméras thermiques, de nouvelles technologies, des solutions clés du marché vertical, et plus encore. La salle d'exposition ISC West sera ouverte de 10 h à 17 h le mercredi 18 mars et le jeudi 19 mars. Il restera ouvert de 10h à 15h le vendredi 20 mars.

IMPORTANT! Ce modèle nécessite un logiciel non standard. N'installez pas de logiciel standard (par exemple, v.4.1.xx) sur ce modèle. Cela endommagerait définitivement votre système. Vous devez utiliser le logiciel personnalisé v.4.1.25 à partir de la page du produit iDS-9632NXI-I8/16S

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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