Hikvision Global

Hangzhou Hikvision Digital Technology Co., Ltd. (hereinafter referred to as the “Company” or “Hikvision”) was established in November 2001, founded with 49% foreign capital. The company was officially listed on Small and Medium Enterprise Board (SME Board) in China Shenzhen Stock Exchange on May 28, 2010 (002415.SZ). As of September 16, 2016, Hikvision has a market capitalization of more than $20 billion USD, more than 18,000 employees and 40 wholly-owned subsidiaries or shareholding companies worldwide.
 

1.    Hikvision corporate governance structure

As an independent and publicly traded corporation, Hikvision has a diverse set of private and public shareholders. As of June 30, 2016, 41.88% of Hikvision’s shares are jointly owned by China Electronics Technology HIK Group Co., Ltd. (CETHIK) and CETC No. 52 Research Institute, both are part of CETC, a state-owned enterprise; 18.28% is privately owned by Mr. Kung Hung Ka (a Hong Kong permanent resident); 8.48% is owned by the company’s founders and executives; and the remaining 31.36% is owned by A-shares investors; International institutional investors such as UBS AG and JP Morgan are among Hikvision’s top 10 shareholders. Currently, Hikvision’s Board of Directors consists of eight directors, three of whom are independent directors. Five non-independent directors include Mr. Chen Zongnian and Mr. Liu Xiang designated by CETHIK and CETC No. 52 Research Institute; Mr. Kung Hung Ka, the founding shareholder; and, Mr. Hu Yangzhong and Mr. Wu Weiqi on behalf of the Company’s senior management team. The three independent directors are Mr. Cheng Tien-Chong, former president of Hewlett-Packard China, president of Texas Instruments Asia Pacific, and vice president of Hon Hai Precision Industry Co. in Taiwan; Mr. Wang Zhidong, founder of SINA Corporation listed on NASDAQ; and Mr. Lu Jianzhong, a former partner at PricewaterhouseCoopers. 

As Hikvision’s Chief Executive Officer, Mr. Hu Yangzhong leads the senior management team, and oversees the Company’s daily management and business operation. 

Hikvision carries out its daily operation strictly in accordance with the applicable laws and commercial-oriented principles. Shareholders Meetings, Board Meetings and Supervisory Meetings, which form the Company’s corporate governance structure, are operated according to the Articles of Association and Internal Rules of Procedures. 

Hikvision’s management team has been honored as a “Top 10 Management Team of SME Board-Listed Companies” by Securities Times for five consecutive years. Additionally, the Company’s Board has been recognized as the “Best Investor Relations among SME Board Companies” and the “Outstanding Board of Directors” by Securities Times and 21st Century respectively. 


2. Hikvision is the world’s leading video surveillance products supplier 

According to yearly independent research data from IHS Markit, Hikvision accounted for 19.5% of market share in global video surveillance industry in 2015, up from 4.6% in 2010, and has been ranked the No.1 market share leader globally for video surveillance equipment for five consecutive years. In 2015, Hikvision was ranked first in EMEA market with 12.2% market share, and was ranked second in Americas market with 7.3% market share.

Hikvision provides video surveillance products and vertical market solutions in the global market, through more than 2,400 partners in 155 countries and regions. In mainland China, Hikvision now partners with more than 40,000 distributors, system integrators and installers. The Company’s products and solutions have been widely deployed in a number of vertical markets and in notable facilities around the world including the Beijing Olympic Stadium, Shanghai Expo, Philadelphia Safe Communities in the U.S., South Korea Seoul Safe City, Brazil World Cup Stadium, the Italy Linate Airport, and many others. 

Hikvision is dedicated to providing global resources and locally-based technical, engineering, sales and service supports to its valued customers around the world. In Hikvision’s oversea sales team, about 90% of the employees are local residents; for example, Hikvision European has about 210 employees, among which, over 190 are locals. 
 

3.Hikvision is committed to R&D and innovation

By the end of 2015, Hikvision had an R&D team of 7,181 engineers, the largest of any video surveillance provider. Hikvision’s significant R&D investment has led to notable advances in video image processing, video and audio codec, video content analysis, streaming media network transmission and control, video and audio data storage, cloud computing, big data, deep learning, video structuralization and others innovations. Hikvision has achieved a competitive advantage in both technology and cost by establishing a systematic technology and product platform that enhances the product development efficiency. Meanwhile, Hikvision has established partnerships with world technology leaders including Intel, Texas Instruments, Ambarella, Sony, Hisilicon, Western Digital and Seagate. 
 

4. Hikvision optimizes operational efficiency 

To optimize internal operation and management efficiency, Hikvision has introduced SAP ERP-R3 system, Oracle Siebel CRM system, PTC Windchill PDM/PLM system, Oracle Peoplesoft HCM system, as well as CMMI and IPD for R&D management. 

Hikvision has hired Deloitte as the 2016 financial report auditor.

In February 2016, Hikvision issued €400 million Euro bonds with A-, A- and A3 rated by the international credit rating agencies of Fitch, S&P and Moody’s.

*Company Contact: vision@hikvision.com

 

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

By downloading and using software and other materials available via this website, you agree to be legally bound by HIKVISION General Terms of Use . If you don’t agree to these terms, you may not download or use any of those materials.

If you are agreeing on behalf of your company, you represent and warrant that you have legal authority to bind your company to the General Terms of Use above. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside (at least 18 years of age in many countries).