Analytics/AI

What we offer

Hikvision has a wide selection of security cameras, access control and intercom systems, and DVRs/NVRs featuring advanced analytics that enhance business intelligence, offer greater functionality, and improve security. These analytics are fueled by sophisticated Artificial Intelligence and Deep Learning algorithms that enable functional solutions to everyday business challenges. Read more about our innovative analytics below.


Solution overview

2nd Gen AcuSense Technology

2nd Gen AcuSense Technology

Our newest G2 AcuSense technology excels at false alarm reduction and improves operational efficiency by providing accurate detection of human and vehicles. It discards notifications for unimportant movement from sources such as animals, leaves, and wind.

AcuSense saves time and money spent on non-threatening events with faster and more accurate intrusion detection. By selecting certain targets such as people or vehicles, the AcuSense system can filter out unselected target types to reduce false alarms, shortening
time spent on unimportant events and manual video search.

With Motion Detection and Quick Target Search, staff can automatically identify footage of people and vehicles, eliminating the high costs of manual video searches. Video files are pre-sorted into “Human Files” or “Vehicle Files,” making it easy to access the video clip you want using these categories and time or location.

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DeepinView Cameras

DeepinView Cameras

Hikvision’s 2nd generation DeepinView camera line features our latest AI video analytics and Deep Learning technology. These cameras are equipped to detect multiple attributes such as clothing color and accessories with exceptional accuracy. It can detect and provide
automatic alerts for unusual activities in a crowded scene, reducing false alarms by more than 95 percent.

DeepinView cameras have a powerful 6-in-1 switchable AI algorithm in one camera housing that provides detailed and valuable business and operational insights. This helps users quickly locate critical information and video evidence to take immediate action. Other specialized, intelligent features include:

  • People counting
  • Attribute search
  • Multi-target detection
  • Perimeter protection
  • Density/occupancy control
  • Queue management

DeepinView cameras are also fully loaded with features such as H.265+ video compression, low light technology for enhance image brightness around the clock, and easy third-party integrations.

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Better Camera Analytics with the I Series NVR

Better Camera Analytics with the I Series NVR

The highly flexible and customizable Hikvision I Series NVR includes key features such as reliable storage, diversified video display, trusted stability, enhanced security, and intelligent video analytics to support enterprises and SMBs.

Hikvision designed this NVR series with the following benefits:

  • Storage: Both local hard drive and dual-stream recording for remote playback. RAID functionality ensures data stored on functioning hard drives can be replayed.
  • Diversified Video Display: View up to 16 cameras using the bandwidth of only 1 channel, ensuring fluid video for remote users. Seamlessly, NVRs adapt to multiple code stream types. Synchronous and independent outputs, as well as 4K decoding and display.
  • Easy to Use Functionality: Virtual host, no web plugins. New GUI for faster access speeds and clearer menu structure. Long transmission distance of 984 ft (300 m). Easy playback, password retrieval, dual NICs, multi-device access, and more.
  • Intelligent Video Analytics: Multiple VCAs, target searches, and compatibility with popular retailer POS models.

Featuring H.265+ video compression technology to help end users manage bandwidth and storage, the I Series NVRs support up to 32 MP resolution for recording and ultra-high definition up to 4k output. Hikvision also considered the latest in data security. Every I Series NVR comes with RAID and N+1 hot spare.

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AcuSense

Better Camera Analytics with the AcuSense NVR

2nd Gen AcuSense NVRs come equipped with several enhanced key features for an incredible user experience, including accurate detection of human and vehicle events to reduce false alarms. A common industry problem—false alarms—are not an issue with Hikvision’s AcuSense NVRs. The built-in algorithm supports multiple video content analytics (VCAs) to distinguish between humans, vehicles, and other objects. This AcuSense 2.0 algorithm reduces false alarms by up to 90%, saving you time and effort, while reducing costs.

Equipped with multiple Deep Learning analytics, this NVR enhances your security camera functionality.

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TandemVu PTZs

TandemVu PTZs: 7-Inch with AcuSense, 8-Inch with DeepinView Technology

This exciting new camera integrates bullet and PTZ camera capabilities in one single unit, providing the big picture (wide angle view) and the small details (zoomed in view) in tandem. You can zoom in on important details without losing the general overview. This combination, plus other amazing benefits, make this camera a perfect solution for maximum security.

The 7-inch models DS-2SE7C432MW-AEB(14F1)(P3) include AcuSense technology that enables smart automation from intelligent AI allowing the cameras to differentiate between real security threats and other moving objects like leaves, rain, or animals.

The 8-inch model DS-2SF8C442MXS-DLW(14F1)(P3) includes DeepinView technology, adding intelligent analytics that include the following for the both the bullet and PTZ module:

  • Audio exception detection
  • Line crossing detection
  • Intrusion detection
  • Region entrance detection
  • Region exiting detection

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IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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