Temperature Screening Solutions

Temperature Screening Main Banner Fahrenheit
Temperature Screening Solutions

Flexible Product Choices

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What we offer

Diverse Solutions to Support Safety for a Wide Range of Applications

Easy-to-operate Hikvision temperature screening solutions provide advanced detection of elevated skin-surface temperature and are available in multiple housing types. Screening takes less than one second, is highly accurate, and offers contactless measurement from a distance. Temperature Screening Integrated with:

  • Handheld Cameras
  • Surveillance Cameras
  • Security Metal Detector
  • Access Control Terminal
  • NVR Workstations
  • Mobile and Desktop Applications
Temperature Screening safe

Safer

Non-contact measurement to avoid physical contact

Temperature Screening fast

Faster

One second per person for skin-surface temperature detection

Temperature Screening smart

Smarter

Deep Learning Detection, greatly reducing false alarm

Advantage of Thermal Technology Fahrenheit

Advantages of thermal technology

  • Deep learning ensures thermographic cameras only detect human skin-surface temperature to reduce false alarms caused by other heat sources.
  • Compensation algorithm ensures the temperature is compared with ambient temperature and the distance of the person for better accuracy. The accuracy is ± 0.9°F (0.5° C) for standalone camera system, and ± 0.5° F (0.3° C) with Hikvision’s Blackbody calibrator.
  • Thermographic technology has been applied widely in temperature screening scenarios as it offers more flexibility and efficiency in preliminary screening of elevated skin-surface temperatures. It provides accuracy of ± 0.9° F (0.5° C) or ± 0.5° F (0.3°C) with Hikvision’s Blackbody calibrator.

Solution overview

Solution Overview Fast Deployment Thermographic Camera

Fast Deployment Thermographic Camera

  • Ideal for entrances, lobbies and hallways
  • Increased safety, measure numerous people without physical contact
  • Highly efficient, less than one second to detect skin-temperature
  • Highly accurate: Camera standalone accuracy is ±0.9° F (0.5° C)), and up to ±0.5° F (0.3° C) with Hikvision’s Blackbody calibrator
  • Easy installation and configuration

Solutions:

Accessories:

Solution Self Assessment Temperature with Access Control

Self-Assessment Temperature Screening with Access Control

  • Ideal for touchless doorway access
  • Built-in thermographic camera delivers efficient temperature measurement
  • Real-time skin-surface temperature display
  • Face mask detection

Solutions:

Solution Overview Walkthrough Metal Detector

Walkthrough Metal Detector with Built-in Temperature Measurement

Hikvision’s Walkthrough Metal Detector uses highly accurate thermal technology to perform safe, contactless temperature measurement for employees, staff and visitors while scanning for prohibited items.

  • Ideal for main entrances where immediate testing is required for metal detection and skin-surface temperature
  • On-board thermographic camera provides accurate skin-surface temperature measurement
  • Includes a live display for real-time skin-surface temperature
  • Light and audio alarm built-in
  • Fast deployment

Solutions:

Accessories:

Product spotlight

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DS-K1T671TM-3XF
DS-K1T671TM-3XF
Touchless Identity Authentication Terminal
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ISD-SMG318LT-D
ISD-SMG318LT-D
Temperature Measurement Walkthrough Metal Detector
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DS-2TD2636B-13/P
DS-2TD2636B-13/P
Thermographic Bullet Camera

Disclaimer: Hikvision USA Inc. products depicted herein are not FDA-approved medical devices and are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. When configured correctly, the Hikvision products discussed herein can identify elevated human skin-surface temperature relative to a sample population.

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IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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