Optimus - Middleware Integration Solution

Optimus - Middleware Integration Solution

Overview

Optimus is designed to help you utilize the full power and versatility of HikCentral, Hikvision’s Central Management System (CMS). Hikvision’s Optimus middleware solution is equipped with a Connector Software Development Kit (SDK), which makes it simple for Hikvision or third-party manufacturers to integrate third-party systems with HikCentral.

“Connectors” are built into Optimus and then have the ability to connect to HikCentral via the Optimus user-friendly graphical user interface (GUI). It’s easy to create Connectors—integrations and workflows to meet your project requirements— from HikCentral to a third-party system such as access control, automation protocols, payroll systems, and more. Optimus is committed to addressing the mapping and integration of events, alarms as well as the data synchronization between HikCentral and multiple systems.

Contact Hikvision to learn more about Optimus.

 

Benefits of Using Hikvision’s Optimus

Reduce Time & Cost for Integration Development

Optimus reduces the time for integration development work by more than 60 percent. Its powerful and flexible configuration interface simplifies integration of common security events, alarms and other scenarios.

Flexible Development

A connector is the bridge that Optimus builds to establish communication between a third party integration and HikCentral. The built-in Connector SDK is code agnostic, allowing the Hikvision software developers to have the flexibility to integrate with various different types of systems.

Easy to Use Graphical User Interface

Optimus provides an easy-to-use visual interface for configuration and management of third-party integration. It transforms the traditional integration black box into a user-friendly interface, simplifying maintenance and management of integrated systems.

Three Powerful Integration Modules

Works Flows

Integrators can configure integration logic through Optimus’ graphical user interface using a guided wizard to preset conditions for the execution of the integrated commands between HikCentral and third-party system(s).

HIGHLIGHTS

  • Quick connection to HikCentral and third-party system(s)
  • Flows can be executed concurrently or sequentially
  • Detection of devices from HikCentral & third-party for integration logic configuration

Integration Health Status

Allows testing of integration configuration validity and monitors the health status of Connectors, work flow execution and Optimus services.

HIGHLIGHTS

  • Notification tab to alert integrator
  • Integrators can see which system failed integration and quickly troubleshoot integration connection error
  • Visual interface of the Connectors communicating with Optimus

Data Synchronization

Data can be synchronized from a third-party system to the HikCentral database or vice versa in an adapted CSV format. It allows the user to synchronize an unauthorized list from one system to another, map cameras to access control doors, and much more.

HIGHLIGHTS

  • Easy to use data synchronization interface within Optimus
  • Supports CSV file uploads

Third-Party Connector Solutions

Access Control

Often times, end users have a pre-existing third-party access control installed at their site that is in good condition and meets the customer security requirements. Optimus helps to provide a holistic solution with HikCentral and the third-party access control systems.

HIGHLIGHTS

  • Operators can avoid replacing security systems by accessing and managing third-party access control doors within HikCentral
  • Event triggers can begin at HikCentral or within the third-party system with the Optimus bi-directional communication feature. For example, a third-party door forced open can trigger a HikCentral connected security camera to its preset PTZ (pan/tilt/zoom) function
  • Third-party doors are easily accessible on HikCentral’s E-Map

Point of Sale (POS)

Retail stores can review POS system transactions for tracking and auditing with video records using HikCentral with Optimus.

HIGHLIGHTS

  • Optimus syncs users, allowing operators to input person/cashier data into one system that populates multiple systems via HikCentral
  • Visualize transaction receipts on HikCentral from POS database
  • Search third-party POS transaction records on HikCentral

Contact your Hikvision sales representative for more information or to develop a customized Optimus integration solution.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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