Hikvision Focuses on Intelligent Technologies, Learning and Development at GSX 2022

August 16, 2022

Exhibits Advanced AI-Driven Solutions and Hosts Live Trainings

 

 

Atlanta, GA (August 16 , 2022) – Hikvision, a world-leading manufacturer and supplier of security products and solutions that deliver the ideal combination of high performance and extreme value, is showcasing its latest AI-driven technologies and products at GSX 2022 from Sept. 12-14. Hikvision is exhibiting a wide assortment of proven, innovative products across its comprehensive lineup of security cameras to video intercom and access control solutions, all centrally managed and integrated with the HikCentral VMS. The team will also feature its exclusive AcuSense and ColorVu technologies with advanced analytics. Hikvision’s extensive showcase of AI-driven products and software is being complemented with live virtual learning and development sessions conducted throughout the show in booth no. 3617.

“GSX 2022 is Hikvision’s first major industry event in the U.S. since the pandemic, and we are extremely pleased to personally re-engage with customers and partners in Atlanta,” said John Xiao, Vice President of Marketing, Hikvision USA. “There have been many new technologies and solutions introduced over the past two years that we are showcasing in our exhibit hall booth. To help industry professionals obtain a better grasp on these new solutions, we are also conducting an ongoing series of virtual training live from the show floor.”

Hikvision’s theme for GSX 2022, “Innovative Security Beyond Video,” is reflected in the diverse assortment of products featured at the show including IP cameras with AcuSense for smart detection, ColorVu for 24/7 full color in darkness, TurboHD for high-resolution images over coaxial cables, NVR/DVR systems, and software solutions like HikCentral version 2.2. Here is a small selection of innovative products that will be highlighted at the booth:

4K Panoramic Cameras with ColorVu: Panoramic Cameras with ColorVu provide 24/7 full color, 180° horizontal views in 4K resolution with a dual-lens. They also feature advanced image fusion technology that delivers seamless clear images in dark and light applications and AcuSense for false alarm reduction.

4 MP AcuSense Fixed Dome Camera (DS-2CD2143G2-IU): Second generation AcuSense G2 enables this camera to deliver intelligent detection and VCAs at a great value with alarms only triggered by humans or vehicles. It’s also enhanced with Quick Target Search so users can playback events by target, simplifying video search.

A Broad Range of In-Stock Intercom and Access Control Readers and Accessories: Available for shipment, these Beyond Video products host extensive features, are capable of integrating with video security cameras, and can be centrally managed with HikCentral. The lineup includes card readers, access controllers, video intercoms, biometric multi-modal authentication readers, switches, and more.

The Learning and Development team of experts will host a special set of mini in-booth training demo sessions to help dealers gain competitive insights into Hikvision’s Virtual Instructor Led learning. Sessions will be conducted in 20-minute intervals starting at the top of the hour throughout the day at booth no. 3617. Take advantage of the unique hands-on training method hosted by these seasoned professionals and learn about:

• The HikCentral VMS can integrate Hikvision video security cameras, biometrics intercom and multi-modal access readers, as well as easily integrate with third parties such as Paxton Access for comprehensive security system management.

• Learn how to add cameras to recorders, set up recording parameters, record footage, view playback and more in a mini version of the online course, “HikBasics.”

• Special Sessions will also be available for GSX attendees to partake in one-on-one training sessions in the booth. Stop by booth no. 3617 to find out more.

 

Visit Hikvision at GSX Atlanta in booth no. 3617 from Sept. 12-14. Further explore security solutions on their website.

 

 

About Hikvision
Hikvision is a world leading manufacturer and supplier of security products and solutions. Featuring an extensive and highly skilled R&D workforce, Hikvision manufactures a full suite of comprehensive products and solutions for a broad range of vertical markets. In addition to security, Hikvision extends its reach to smart home tech, industrial automation, and automotive electronics industries. Hikvision solutions provide powerful business intelligence for end users, which can enable more efficient operations and greater commercial success. Hikvision encourages partners to take advantage of its many cybersecurity resources, such as the Hikvision Cybersecurity Center. For more information, please visit us at www.hikvision.com.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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