Hikvision Introduces HD-TVI Technology with Its TurboHD Product Line

December 15, 2014

City of Industry, CA, December 15, 2014 – Hikvision® USA, the North American leader in cutting edge, multiple award-winning video surveillance solutions and products, is proud to announce the launch of TurboHD, a line of cameras and recorders that utilizes High Definition Transport Video Interface (HD-TVI) technology. This revolutionary technology allows users to send uncompressed, high-resolution video over coaxial cable. The TurboHD product family is comprised of full HD cameras and DVRs that offer seamless compatibility with multiple video formats, from standard definition analog to HD-TVI to megapixel IP. Other benefits of HD-TVI include absence of video delay in live viewing, bi-directional signaling, and highly efficient storage, adding up to an incredible breakthrough in the evolution of analog transmission.

Where previous HD video over coax methods were limited by cable type and distance, reliability, lack of bi-directional communications, and total system cost, TurboHD addresses these challenges effortlessly. Supporting up to 1080p resolution at distances over 1500 feet, the HD-TVI signal is especially immune to electromagnetic interference. Live video can be viewed in high resolution with zero latency because the video stream is uncompressed. Bi-directional signaling allows for PTZ control and setting camera functions remotely.

 

TurboHD technology is ideal for migration from standard definition to high definition, maximizing return on investment because existing infrastructure doesn’t need to be replaced. TurboHD cameras such as the 2CE56D5T-VFIT3 1080p EXIR Varifocal Turret and the DS-2CE16C5T-IT1 720p EXIR Fixed Lens Bullet provide high-definition megapixel video that installs as easily as standard analog CCTV cameras.

 

“I absolutely have not had a single issue installing TurboHD,” proclaimed Peter Saar, who has been President of Safeside Security in Woodland, CA for 31 years. “I’ve installed TurboHD in a retirement home, seveal warehouses, and in a retail chain of five drive-through coffee shops. I’ve got a lot of exciting projects ahead, including a hardware store chain and a credit union with several branches. I can go back to my customers who have poorly-performing analog systems—some of whom may not have the budget to upgrade to IP—and offer TurboHD as the answer to all their problems. Once they see the high performance of Turbo, they’re hooked,” he added. “The level of detail that can be captured now could never happen on an obsolete analog system: you can make out license plates now. The smart search feature is another key selling point, as is the incredible ‘tribrid’ technology.”

 

“Tribrid” DVRs are hybrid recorders that make up another key component of TurboHD. They can save data from standard definition analog cameras, IP cameras, and HD-TVI cameras simultaneously. Aside from the innovative technology, the open HD-TVI platform is another remarkable characteristic of TurboHD.

 

“We want to ensure that integrators and end-users are not hindered by proprietary solutions doled out by individual manufacturers,” explained Hiro Kozato, President of Techpoint, the San Jose, CA based developer of the HD-TVI technology. “We believe the security industry will benefit the most from an open standard, and we’re pleased that Hikvision is leading the way with TurboHD.”

 

“Hikvision is committed to manufacturing highly scalable, versatile products that easily adapt to the ever-changing security landscape, We are the largest video surveillance manufacturer in the world using HD-TVI,” remarked Bob Germain, Senior Product Leader of Hikvision USA. “While it’s clear that IP will continue to lead the video surveillance market in terms of technological benefits, we understand that it’s not always a realistic option for our customers. TurboHD bridges the technology gap by providing a high-quality HD option to for those who want to maximize their existing infrastructure.”

 

About Hikvision

Hikvision is the world’s largest supplier of video surveillance products and solutions. The company specializes in innovative video surveillance technology, as well as designing and manufacturing a full-line of innovative CCTV and video surveillance products. Hikvision possesses the world’s largest R&D team and state-of-art manufacturing facilities; both allow Hikvision’s customers the benefit of world-class products that are designed with cutting-edge technology. Hikvision USA is a subsidiary of Hikvision Digital Technology Co., Ltd.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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