Hikvision’s Q1 Demand Strong with Robust Series of New Product Releases

March 22, 2023

Hikvision’s Q1 Demand Strong with Robust Series of New Product Releases

AI, ColorVu Technology, Kits and More Uplevel Security for End Users, Drive Value for Dealers

 

City of Industry, CA (March 23, 2023) – Hikvision, a world-leading manufacturer and supplier of security products and solutions that deliver the ideal combination of high performance and extreme value, once again announces continuous growth with the release of 13 new products in Q1 2023. The latest additions to Hikvision’s lineup of emerging security technologies are all developed to meet the market’s demand for security products that deliver high-performance, reliable operation, and extreme value.

“We are very pleased to see the demands of our security partners and their customers personified in our ever-evolving product lineup that encompasses AI, ColorVu, convenient kits and much more, delivering value for dealers,” said John Xiao, Vice President of Marketing, Hikvision USA. “These latest releases also underscore Hikvision’s commitment to achieving true physical-cybersecurity convergence through the development of comprehensive solutions that address a variety of market needs.”   

Hikvision’s Q1 2023 product release highlights include the following:

In January, Hikvision announced the addition of two new ColorVu camera series into its product lineup. These innovative, low-light cameras join Hikvision’s existing ColorVu lineup that utilizes advanced image processing algorithms and built-in lighting to provide color images even in the darkest environments. The new 7 Series ColorVu Dual Light Cameras employ Hikvision’s impressive AI analytic technologies to gain insights, find patterns, and discover relationships in the data to redefine and enhance security systems. The new 8 MP Dome ColorVu Camera also provides colorful imaging with advanced F1.0 lenses, high-performance sensors, and efficient H.265+ video compression technology.

Hikvision introduced a new Unmanaged Hi-PoE and Smart Managed Gigabit PoE Switches for unmatched convenience, performance, and security. Available in a selection of port sizes and speeds, the new Gigabit Unmanaged Hi-PoE Switches are layer-2, providing advanced PoE power supply technology and high performance Gigabit network design to ensure stable data upload. These switches also support Hi-PoE, long-range, port isolation, and PoE watchdog functions. Also new to the lineup is the Smart Managed 48-Port Gigabit PoE Switch. This solution is easy to deploy, monitor and expand your security system anytime and anywhere with Hikvision software platforms.

Hikvision is also pleased to announce two new kits joining its line of ColorVu products. These bundled kits are easy-to-install solutions with quality cameras and NVR/eSSD DVR features. The new 4 MP 4/8/16 channel 4 MP Turret IP Kit with ColorVu is available in three different models and captures high-quality, full-color video 24/7 to protect people and property at night with the same sharp rendering as daylight. The new 4-ch eSSD (Embedded Solid-State Drive) TurboHD 2 MP ColorVu Kit has a built-in embedded solid-state drive design, which reduces power consumption by 45% to help save energy costs. It’s also eco-friendly to provide better shock resistance, avoid video loss due to mechanical shaking and provides more reliable video storage.

Additional Q1 2023 product releases include D Version 4 MP and 8 MP indoor DeepinView Dome Cameras, Y-Series Two-Wire Intercom Kit, TurboHD Encoder, Value IP Turret Camera with AcuSense, M-Series 32-Ch and 128-Ch NVRs, and 4 MP ColorVu Solar-Powered Security Camera System with a Modular Battery.

For more information, please visit: https://info.hikvision.com/find-your-local-team. About Hikvision  
Hikvision is a world leading manufacturer and supplier of security products and solutions. Featuring an extensive and highly skilled R&D workforce, Hikvision manufactures a full suite of comprehensive products and solutions for a broad range of vertical markets. In addition to security, Hikvision extends its reach to smart home tech, industrial automation, and automotive electronics industries. Hikvision solutions provide powerful business intelligence for end users, which can enable more efficient operations and greater commercial success. Hikvision encourages partners to take advantage of its many cybersecurity resources, such as the 
Hikvision Cybersecurity Center. For more information, please visit us at www.hikvision.com.  

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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