Hikvision's Q2 Success Marked by Release of Over a Dozen New Products

July 31, 2023

Tremendous Growth Continues into Q3 with Trio of Game-Changing Products Released in July

City of Industry, CA (August 1, 2023) – Hikvision, a world-leading manufacturer and supplier of security products and solutions that deliver the ideal combination of high performance and extreme value, bookends a phenomenal Q2 2023 performance with the release of over a dozen new products. The growth continues into Q3, with Hikvision releasing three new series of video security cameras in July alone, including two varifocal cameras, a 180-degree panoramic camera, and 42x Smart Pro PTZs in both 4 MP and 4K resolution. With these new offerings, Hikvision continues to strengthen its position at the forefront of innovation in the industry, delivering state-of-the-art solutions to meet the increasing market demand for reliable, value-driven security technologies.

“At Hikvision, innovation is in our DNA, and we continuously strive to exceed expectations by delivering cutting-edge solutions that address the evolving needs of security professionals and their end-user clients,” said John Xiao, Vice President of Marketing, Hikvision USA. “Our latest video security releases deliver a host of new features, including 24/7 full-color images, panoramic views, and intelligent tracking, ensuring our customers can effectively safeguard their assets and enhance their situational awareness like never before."

Q2 2023 product release highlights include a new DeepinView TandemVu Bullet Camera for simultaneous scene monitoring, the Value Express Varifocal Camera line, the AcuSense Motorized Varifocal Camera line, the 5 MP AcuSense Fisheye Network Camera, the ColorVu Smart Hybrid Light Camera Series, improved video intercom models, and five new ColorVu Camera models.

To cap off these Q2 releases, Hikvision introduced three new series of video security products in July:

8 MP ColorVu Varifocal Cameras: Featuring a unique fixed F1.0 large aperture Varifocal lens, these cameras provide brighter images for advanced low light performance, while advanced sensor technology optimizes available light. Equipped with Hikvision’s advanced AcuSense Technology, these bullet or dome-style cameras offer easy classification of humans and vehicles. Other key features include a motorized varifocal lens for effortless installation, 130 dB WDR for clear imaging against strong backlight, efficient H.265+ compression, and rugged IP67 and IK10 ratings for water, dust, and vandal resistance.

16 MP 180° PanoVu Network Camera: Transforming the video security landscape, the 180° Stitched 16 MP PanoVu Camera is a panoramic camera that opens up new possibilities for comprehensive and immersive monitoring. Boasting four fixed-focus lenses and an impressive 16 MP resolution, this camera delivers exceptional detail for monitoring both close-up and expansive scenes. Its advanced features include intelligent analysis of people flow trends, making it an ideal choice for enhancing security and safety in public areas.

4K (8 MP) and 4 MP 42x Smart Pro PTZs: Hikvision's latest PTZ cameras empower users with unparalleled control over their environment. These cameras feature 4K (8 MP) or 4 MP resolution, ensuring exceptional imaging performance, especially in low-light conditions thanks to advanced DarkFighter technology. With 42x optical and 16x digital zoom capabilities, they offer close-up views over expansive areas to meet a wide range of demanding outdoor applications.

For more information, please visit: https://info.hikvision.com/find-your-local-team.

About Hikvision  
Hikvision is a world leading manufacturer and supplier of security products and solutions. Featuring an extensive and highly skilled R&D workforce, Hikvision manufactures a full suite of comprehensive products and solutions for a broad range of vertical markets. In addition to security, Hikvision extends its reach to smart home tech, industrial automation, and automotive electronics industries. Hikvision solutions provide powerful business intelligence for end users, which can enable more efficient operations and greater commercial success. Hikvision encourages partners to take advantage of its many cybersecurity resources, such as the 
Hikvision Cybersecurity Center. For more information, please visit us at www.hikvision.com.  

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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