Hikvision System Secures Custom Vacation Home by Southern Living Magazine

October 5, 2017

Southern Living 2017 Idea House photo shows a Hikvision camera discreetly placed on the ceiling for video surveillance that blends into the design. Courtesy Southern Living, a division of Time Inc. Lifestyle Group, photograph by Laurey Glenn. Southern Living is a registered trademark of Time Inc. Lifestyle Group and is used with permission.

 

Hikvision System Secures Custom Vacation Home by Southern Living Magazine

Professional monitoring, aesthetic design, accelerated construction schedule and transportation challenges informed the use of Hikvision cameras for the 2017 Southern Living Idea House

A security system provided by Hikvision USA Inc., the North American leader in innovative, award-winning video surveillance products and solutions, was installed by Holmes Security Systems to provide full coverage security and remote monitoring for a custom home built by Whitney Blair Custom Homes and sponsored by Southern Living Magazine. 
 

Introduction

Established in 1966 and published by Time Inc., Southern Living Magazine is one of the largest lifestyle brands in the country. The Southern Living Idea House is a custom home built annually that showcases top-of-the-line residential products and technologies. The 2017 Idea House was built on Bald Head Island in North Carolina and features a Hikvision security system. 

“Every year, we create an idyllic house that inspires millions of Southern Living readers with design and decorating ideas they can steal for themselves. Using the South's best architects, builders, designers, and landscapers, we reimagine the ultimate Southern home and bring it to life in the magazine, on southernliving.com, and on our social platforms. Now in its 28th year, no franchise is more eagerly anticipated by our audience than the Southern Living Idea House,” said Sid Evans, editor in chief of Southern Living.

 

Requirements: Full Coverage Security, Discreet Camera Placement and Remote Monitoring 

Bald Head Island in North Carolina is known for its multi-million dollar vacation homes. The video surveillance equipment had to provide security with remote monitoring access for the homeowner.

Whitney Blair Custom Homes, a major builder on Bald Head Island, sought out the expertise of Holmes Security Systems, a 109-year old security company with offices in both Fayetteville and Wilmington, NC. 

“It was an honor to be selected by Southern Living Magazine to be the builder for the 2017 Idea Home. Our success depends on the quality of our trade partners and their product selection, especially with an accelerated schedule and limited access with transportation by boat only. Holmes Security offered professional expertise and the Hikvision security camera system delivered high quality results with a design that fit the home’s style,” said Jeff Sanderson, president of Whitney Blair Custom Homes.

Every house on Bald Head Island is required to have a monitored smoke and fire alarm system. Holmes Security owns and operates its own UL-listed central monitoring station, which influenced Whitney Blair’s decision to choose Holmes as a security partner.  

Other important considerations for the security system included aesthetics and functionality. As a Southern Living Idea home, it required innovative technology that could withstand a range of temperatures while being elegant and discreet. The video surveillance system had to blend seamlessly into the décor.  

 

Solution: 8-Channel DVR, Outdoor Turrets and Indoor Dome Camera with Monitor 

The installation posed many, varied challenges. 

Bald Head Island is a car-free barrier island accessible only by boat and located about 35 miles south of Wilmington, N.C. All personnel, tools, and equipment had to travel to the island each day by ferry and then, once on the island, by golf cart. The Idea House is a two-story, 3,273 square foot structure with a separate two-door golf cart garage, topped by a crofter – a separate flexible living space similar to a mother-in-law suite with a kitchen, bathroom and bedroom/sitting area. The home boasts more than 1,300 square feet of outdoor living space with a paved patio, backyard fire pit, outdoor kitchen and lounge area. 

“Covering the indoor and outdoor space while keeping the camera placement discreet was challenging,” said Dave Foster, sales and marketing manager for Holmes Security Systems. “Also, the Idea House was completed in an amazing six month timeframe. The accelerated construction schedule meant that deadlines were tight and subcontractors were stumbling over each other at times. Communication with the builder, other subcontractors, our supplier, and our own installation team was key.”

Holmes Security recommended and installed an eight channel Hikvision DS-7608NI-E2/8P NVR with four terabytes (TB) of storage, paired with a Hikvision DS-D5021FC 21-inch monitor and six cameras to provide a customized, full-coverage security solution for the home. 

The builder wanted to store up to two weeks of video. Holmes Security selected the four terabyte Hikvision NVR for its capacity to store up to four weeks of video. The NVR was easy for Holmes Security to install and program and is also designed to be easy to use for the future homeowner. 

Five Hikvision DS-2CD2332-I Outdoor Turret cameras were installed to completely encircle the exterior of the home. Hikvision’s EXIR enhanced technology has built-in IR LEDs housed in a window separate from the camera lens to deliver superior viewing and recording quality in low light conditions, an important feature as Bald Head Island gets very dark at night.

Locations were chosen carefully to ensure key areas of the home would have coverage. The front and rear porches were equipped with turret cameras to view the front and rear doors, and one turret camera was installed to cover the garage door. The additional outdoor turrets were deployed to give the best angle of surveillance along the sides of the house.  

For the interior of the home, a Hikvision DS-2CD2532F-I Compact Dome camera was installed inside the front corner of the living room to cover living and dining areas. The dome camera captures the entire open space and provides good coverage of the front and rear doors while its low-profile blends seamlessly into the design. 

 

Results: Tailored Security System with Remote View

Whitney Blair included a second-floor equipment room to house the NVR and the monitor, to provide the homeowner with 24/7 access to video footage. 

Hikvision’s iVMS software provides remote viewing that will allow the future homeowner to access the camera feed from their smartphone, tablet or computer when away from the home.  

Southern Living looks to the builder and subcontractors to offer innovative solutions that fit our vision for the design. Holmes Security recommended the Hikvision security camera system, and it met all the functional needs for security at the Idea House while delivering great aesthetics that blended with the décor,” said Misty Chandler, marketing manager at Time Inc.

Once completed, the 2017 Southern Living Idea House was open for public tours, with thousands of people viewing the home. Southern Living donated a portion of each ticket sold to benefit the Old Baldy Foundation, a nonprofit organization dedicated to maintaining North Carolina’s oldest lighthouse built in 1817, and located on Bald Head Island. After the initial Open House, Bald Head Island Realty hosted tours while also listing the property for sale.  

Whitney Blair Custom Homes currently has 19 additional Southern Living inspired homes planned for construction on Bald Head Island. All will include Hikvision security systems. 

 

Conclusion

The Southern Living Idea House features the best in construction products and features. By combining aesthetic style, discrete camera placement with HD quality video and remote viewing, Hikvision’s security system provides full coverage for this custom home. Hikvision integrator partner Holmes Security System’s expertise, professionalism and adaptability to construction challenges enabled Southern Living and the home builder to provide the best in residential video surveillance for the future homeowner.

 

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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