Touch-Free Access Elevates Security for South Florida Condo

October 11, 2022

Complete access control and video security system enhances compliance and ease for residents

By John Xiao, Hikvision VP of Marketing

 

 

A south Florida condominium building near Fort Lauderdale sought an upgraded access control and video security system to better protect residents, make access control easier and more secure, and crack down on condo owners who were renting their units on Airbnb—in violation of association rules.

 

A Florida-based systems integrator installed touch-free biometric readers paired with an extensive video security system and simple third-party integration with Paxton Access for elevators, all managed centrally via Hikvision’s video management system (VMS), HikCentral. This VMS enables users to view video security from the security desk, a monitoring station, or from a smartphone, and can be enabled for notifications that enhance safety analytics for the user and their members. 

 

“Our sales engineering team worked closely with the end user and integrator to ensure we developed a comprehensive system to overcome all their challenges and provide a solution. From reducing the rental of units to enhancing coverage at typical blind spots such as hallway corners, and boosting perimeter and parking security with specialized cameras, we facilitated better security that was easily managed centrally from HikCentral,” said Hikvision senior sales engineer, Kevin Shumate.

 

The 400-unit building had requirements to enhance and expand security for residents, and was looking to deploy cameras that could capture angles along hallways and stitch together broad views without warping. The integrator was tasked with installing 45 Hikvision MinMoe Biometrics Readers (model DS-K1T671M) along perimeter exit and entry points to deliver enhanced security and better compliance. Prior to the upgrade, residents who rented their units on Airbnb simply provided an access key fob to renters. Now with face authentication using the multi-modal readers, it deters and prevents owners from renting their units in violation of association rules.

 

The MinMoe readers deliver access control, video intercom, and video security capabilities in a single, sleek device. It provides access via multiple authentication modes, including facial authentication, PIN code, and traditional key fob. Registered users can use one of these methods to enter the building, while visitors can communicate with authorized staff using the intercom function. The MinMoe reader also supports intercom calling via mobile app, allowing security personnel to converse with guests and open doors remotely. Intercom audio is enhanced with echo and noise cancellation.

 

Initially, there was some hesitance by residents who were resistant to using a new system. Once they realized they could return home with their grocery bags in hand and face authentication would enable automatic entry into the building, they began to embrace the added convenience. The HikCentral VMS helped to seamlessly tie the whole system together including Hikvision security cameras and access control readers. The comprehensive system enables the end user to pull reports, gain analytics, and leverage other functional tools that offer complete and more effective all-around building security.

 

The MinMoe biometrics reader was supported and enhanced by management via HikCentral which enabled the system to connect and function with several video security cameras installed for the condo’s upgrade. A dozen Hikvision fisheye network cameras were installed in interior areas like hallways to provide better visibility for previous blind spots. And two dozen multi-sensor PanoVu panoramic 8 MP flexible cameras were installed to ensure clear visibility for large areas like parking lots and the lobby, as well as added visibility for hallway intersections. Hikvision’s “Flexible” PanoVu models feature four individual sensors with a motorized 2.8-12mm auto focus lens,  providing a 270-degree view at a building corner or any application that requires 360-degree coverage.

 

The building exterior was updated with more than seventy 4 MP Outdoor IR Network Turret Cameras for high definition output that supports H.265+ video compression technology, which assures savings in bandwidth and storage.

 

Parking was also enhanced with Hikvision’s 2 MP DeepinView Ultra-Low Light Outdoor License Plate Recognition (LPR) Bullet Camera, powered by AI technology for advanced plate identification and analytics.

 

We take pride in our excellent customer support and leading technologies. Our customers want well-functioning, budget-friendly security technologies that come with built-in AI functions for performance and a touchless experience, so that is what we aim for.

 

* This article first appeared in the October 2022 issue of Door Security + Safety magazine, published by DHI. Used with permission.

 

 

The MinMoe Biometrics Reader offers multiple modes of authentication, including touch-free face authentication to open doors to the building.

The Video Intercom Indoor Station with 7-inch touch screen enables users to manage intercom functions with a simple touch.

The multi-sensor PanoVu 8 MP Flexible Series Camera offers panoramic views with four individual sensors with a motorized 2.8-12mm auto focus lens,  providing a 270-degree view at a building corner or any application that requires 360-degree coverage.

 

 

The HikCentral VMS tied the comprehensive system together enabling centralized management of all components, including video security cameras, biometrics readers for access control, and integration with third-party systems.

 

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

By downloading and using software and other materials available via this website, you agree to be legally bound by HIKVISION General Terms of Use . If you don’t agree to these terms, you may not download or use any of those materials.

If you are agreeing on behalf of your company, you represent and warrant that you have legal authority to bind your company to the General Terms of Use above. Also you represent and warrant that you are of the legal age of majority in the jurisdiction in which you reside (at least 18 years of age in many countries).