Centrally Managed Hikvision Security System Helps Retailer Miniso Improve Loss Prevention
A combination of people-counting and fisheye cameras paired with the HikCentral VMS improved operations for international household goods, cosmetics, and food retailer Miniso. The Hikvision solution helped the chain to increase the reliability and effectiveness of in-store security systems, while boosting efficiency through centralized security management.
Their goal was to improve loss prevention efforts. Previously, Miniso had deployed a mixed camera setup from multiple manufacturers. This meant that the performance and reliability of devices was variable across different store locations and could not be centrally managed, which posed several challenges. They also wanted the benefit of video analytics and business intelligence to help them make better decisions to drive profitability in stores.
Miniso decided to move forward with the installation of a single-source camera system from Hikvision across their 117 North American store and several logistics locations. All video security cameras are integrated and centrally managed by the HikCentral Professional video management system (VMS). This allows security staff to keep an eye on all stores, and other locations, from two security centers based in Vancouver and Los Angeles. These centers are staffed by Miniso employees who view video footage and send alerts to in-store staff in real-time in the event of a security incident.
The system also offers business intelligence capabilities using a combination of people-counting cameras and fisheye cameras to enable store managers to visualize footfall across individual stores and identify the “hot zones” that are most visited by customers.
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If you’d like to improve your loss prevention with a centrally managed security system, contact your local Hikvision representative.