‘Global Threat Landscape Report’ Finds Rise in Malware Attacks

December 10, 2018

Hikvision’s Top Five Tips to Prevent Malware Attacks

Hikvision’s Top Five Tips to Prevent Malware Attacks

 

A new study by cybersecurity solutions provider Fortinet finds that cyber threats are developing in complexity and that malware threats are a growing security concern, according to an article in Security Sales & Integration (SSI).

From the article: “The Global Threat Landscape Report shows malicious network traffic represents a higher percentage of overall traffic on weekends and holidays as business traffic slows down significantly, since many employees are not working during this time. For many organizations this may be an opportune time to sweep for malware because as the 'haystack' of traffic becomes smaller, the chance of finding malicious 'needles' is much greater …”

Companies have to be vigilant about cybersecurity in order to stay ahead of the changing threat landscape, and ensure any digital transformation efforts are secure.

“Previously, ransomware was the talk of the day, and now cryptojacking, mobile malware, and attacks against business-critical supply chains are proliferating,” said Phil Quade, chief information security officer at Fortinet, in the article.

Additional highlights of the report include:

  • Cybercriminals are constantly developing new strategies. According to the article, “unique malware variants grew 43 percent, while the number of malware families grew by nearly 32 percent.”
  • More than 25 percent of organizations were the victim of a mobile malware attack, with the majority of these attacks against the Android operating system.
  • Cryptojacking—a type of malware—is expanding, with the number of platforms affected by it growing to 38 percent.

The research also indicates that botnets may becoming more sophisticated or difficult to detect, since the Botnet index rose by only two percent, while infection days per firm rose to 10.2 days (up from 7.6 days). “It may also denote a failure to practice good cyber hygiene in general by some organizations,” according to the article.

To read more about the study, click here.

Top Five Tips to Prevent Malware Attacks

In a previous HikWire blog, Hikvision’s director of cybersecurity, Chuck Davis, said that “malwareis one of the most often used components in cyberattacks” with the two most prevalent attack methods being network scanning and phishing.

In that piece, Davis offered his top five tips to reduce vulnerabilities and prevent malware attacks:

  • Use firewalls and firebreaks (network segmentation): Place devices behind firewalls to protect them from untrusted networks, such as the Internet. And, use network segmentation—splitting a network into separate networks that are isolated, not connected—so a compromise in one part of the network won’t compromise the other (i.e. human resources and finance).
  • Protect your computer from vulnerabilities: Clean up your computer by removing old software programs no longer in use, and make sure to install patches regularly. Updating firmware safeguards equipment by patching known vulnerabilities and often adds features that sometimes will improve system performance.
  • Reset default passwords and use complex passwords: Users should be required to change any default passwords to a strong password with at least eight characters, and at least one of each of the following: numbers, special characters, and uppercase and lowercase letters. Ideally, your password should be at least 12 characters and not used anywhere else.
  • Run active scans and updates: When a computer notifies you of an available update, run it immediately. In addition, you can actively run malware and vulnerability scans for network devices. If you do get infected with malware, backup your data and re-install the operating system.

Click this link to access the full article, “Top Five Tips on How to Prevent Malware,” and learn ways to address security concerns.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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