Hikvision Senior Director of Cybersecurity: Examples of reCAPTCHAS Hacks and Phishing Threats, Plus 4 Tips to Avoid Becoming a Victim to these Cyberattacks

May 7, 2020

Hikvision HikWire blog article Chuck Davis cybersecurity CAPTCHA reCAPTCHA

Hikvision senior director of cybersecurity, Chuck Davis, has been covering numerous recent hacks, cyber threats and attacks in Hikvision’s COVID-19 computer hacks blog series. In today’s blog, he covers phishing websites that are using reCAPTCHA to thwart detection.

The world of cybersecurity is a constant cat and mouse game where attackers find new and creative ways to hack into things and the defenders discover those methods and figure out how to stop the attacks. The latest wrinkle in this spin around the hamster wheel was revealed by researchers at Barracuda Networks, who discovered that threat actors are now using, “reCAPTCHA walls to block URL scanning services from accessing the content of phishing pages.”

What this means is that if you are tricked into clicking on a link or opening an attachment from a phishing email, you might be met with a real, reCAPTCHA challenge which has you click a check box to prove that you are not a robot. In this context, a “robot” or a “bot” is an automated program that scours the Internet looking to scrape data from sites, create fake accounts or post fake reviews. When you click that box and pass the reCAPTCHA test, you are sent to the malicious phishing page. While clicking that box is an easy test for humans, the automated cybersecurity tools that check the links in our email work much like the malicious bots and are unable to get past that reCAPTCHA to determine if the page has suspicious or malicious content.

What Is CAPTCHA & reCAPTCHA?
CAPTCHA is an acronym that stands for, Completely Automated Public Turing test to tell Computers and Humans Apart. In 2009, Google acquired a popular version of CAPTCHA technology called the reCAPTCHA. Early versions of reCAPTCHA had website visitors trying to read distorted words, then type them in a box to prove that they are not a robot.

Hikvision HikWire blog article Chuck Davis CAPTCHA and reCAPTCHA 1

A later version of reCAPTCHA displays an image with grid lines and challenges visitors to solve a simple puzzle like, “Select all squares with traffic lights.” These reCAPTCHA methods are effective but frustrating to users who sometimes fail the tests once or twice before success.

Hikvision HikWire blog article Chuck Davis CAPTCHA and reCAPTCHA 2

Google’s reCAPTCHA version three was created to relieve the end user of the stress and time needed to pass the previous reCAPTCHAs. In version three, the visitor only needs to check a box to verify that he or she is not a robot. However, the results are similar in that automated bots, both good and bad, are unable to pass the test and see the page behind the CAPTCHA.

Hikvision HikWire blog article Chuck Davis CAPTCHA and reCAPTCHA 3

 

The Phish
In the past we have seen phishing pages mimic a reCAPTCHA to make a site look more credible, but now that tactic seems to have been replaced by attackers actually using a reCAPTCHA in most cases. According to Barracuda’s report, “only one email with a fake reCAPTCHA box was detected, compared to more than 100,000 emails using the real API.”

An example from the report shows a phishing page that appears to be an email from Microsoft that is alerting the recipient of a new voicemail.

Hikvision HikWire blog article Chuck Davis CAPTCHA and reCAPTCHA 4

The email contains an attached html file that, when opened, redirects the victim to a reCAPTCHA page.

Hikvision HikWire blog article Chuck Davis CAPTCHA and reCAPTCHA 5

After the victim solves the reCAPTCHA, they are redirected to the actual phishing page which appears to be a standard Microsoft login page.

Hikvision HikWire blog article Chuck Davis CAPTCHA and reCAPTCHA 6

At this point, if the victim falls for the phish, the threat actors now have the victim’s Microsoft username and password.

The use of a real reCAPTCHA is a clever trick to make the victim feel as if the email is valid but it doesn’t just add credibility, it also keeps the automated security, spam and phishing tools from seeing the actual phishing page. Humans are the last line of defense so it’s important to stay alert when checking email because it is one of the few ways that threat actors have to get into our home and work networks.

Four Tips: What Can You Do to Avoid Being a Victim of this Scam?
Below, Hikvision’s Davis offers four tips to prevent becoming a victim of a phishing scam or hack:

  1. Follow standard phishing detection tips.
     
  2. Don’t leave your guard down when you see something that looks credible, like a reCAPTCHA.
     
  3. Use a password manager and have it automatically fill in your username and password. If you’re on a phishing site, it won’t paste your credentials into an unrecognized domain, for example microsoft.com versus miicrosoft.com.
     
  4. Share this information with friends, family and colleagues because knowledge is power.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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