SSN Discusses Phishing Security Concerns and Tips to Protect Yourself

September 17, 2019

Hikvision HikWire blog article phishing

Hikvision Outlines Examples of Phishing and Eight Actions to Protect Yourself from Spear Phishing

 

The Security Systems News (SSN) article, “Phishing, smishing and vishing: what do they mean and how to protect yourself,” discusses types of phishing security concerns and ways to protect yourself from these cyber threats.

“Phishing attacks have long been an effective way for attackers to trick people into divulging sensitive information or infecting a system with malware,” said Hikvision’s director of cybersecurity Chuck Davis, in this blog.

Smishing, according to the article, is the use of text or SMS messaging to trick people into giving out private information. Vishing is voice phone fraud, used to get personal information from individuals over the phone.

To help identify phishing emails, check “for things such as spoofed sender addresses that may be off by a letter or two; misspelled words and bad grammar; strange URLs; the use of scare tactics; buzz words such as cool job offers and last but not least, use your own senses. If you feel something isn’t right, you’re probably correct,” from the article.

The article identified three common phishing techniques to be aware of:

  1. Spear phishing: A special type of phishing where cybercriminals send emails that appear to be from a trusted sender.  
  2. Whaling: A phishing attack that targets senior-level employees.
  3. Credential harvesting: A type of phishing that enables “unauthorized access to usernames and/or emails with corresponding passwords,” according to the article.

To protect yourself, its recommended that you enable strong authentication, update software on your smartphone and computer, and only download apps from a trusted source. The article also recommended never providing private personal information over the phone.

Click this link to read the entire article.

Hikvision Outlines Examples of Phishing and Ways to Protect Yourself from Spear Phishing
To learn more about how to identify phishing security concerns, check out these two Hikvision blogs:

The spear phishing article offers the following eight actions to protect yourself:

  1. Visit https://haveibeenpwned.com/ This site is hosted by a respected cybersecurity professional named Troy Hunt. Make sure to enter all work and personal email addresses, and subscribe to get updates. If your email address is ever found in a data breach, you will be alerted. They won’t have every data breach, but if there are a large number of usernames and/or passwords posted to the dark web, the site will likely add that list and email you if your username/password has been part of that data breach.
     
  2. Use two-factor authentication (2FA) or multi-factor authentication (MFA) everywhere possible.
     
  3. Use a password manager. This will allow you to make great passwords (20 plus characters) that are unique for every website. And, you won’t need to remember any of them.
     
  4. Never reuse passwords. If you have reused passwords, take time to change them now, before it’s too late. Threat actors buy up username/password lists and start trying to login with the username and password on other sites, like Twitter, Facebook, and Spotify.
     
  5. If you are alerted that a password has been compromised, change it immediately and use multi-factor authentication where possible.
     
  6. Be skeptical about incoming email.
     
  7. Be wary of short URLs. Malicious links are sometimes sent in short URLs through social media. Check short URLs with a tool like checkshorturl.com to preview the real address before clicking.
     
  8. Be aware of doppelganger domains, which are domain names that look like a valid, trusted domain like “goog1e.com.” If you don’t look closely at URLs sent in email, you could quickly overlook this.

For more, check out Hikvision’s Spear Phishing blog part two at this link.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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