Hikvision’s New HD Over Coax TurboHD 4.0 Series Offers 5 MP and 4K Surveillance Cameras and DVRs

August 6, 2018

TurboHD 4.0 Surveillance Cameras Feature Better Video Compression, Help Minimize Security Concerns

TurboHD 4.0 Surveillance Cameras Feature Better Video Compression, Help Minimize Security Concerns

 

Hikvision North America has launched a new series of TurboHD 4.0 5 MP and 4K surveillance cameras, and several new TurboHD DVRs that include options for 1080p real-time viewing, with higher resolution and better video compression to help reduce security concerns and improve visibility.

Hikvision’s TurboHD HDTVI technology allows customers to install high resolution surveillance technology with their existing cable infrastructure, saving customers money while providing up to 4K resolution over coaxial cables. TurboHD supports IP technology in addition to legacy systems, so end users can migrate over to IP at a later date if desired, which offers them additional value and flexibility.

TurboHD 4.0 is the Next Generation of HD Over Coax
TurboHD 4.0 is the next generation of HD over Coax (PoC) from Hikvision, and offers both 5 MP and 8 MP (4K) surveillance camera resolutions and H.265 or H.265+ video compression technology. Cameras and DVR series support higher resolution HD-TVI input and output up to 4K UHD HDMI.

“H.265 video compression is a big step up in efficiency from H.264, reducing bitrates by 50 percent on average while maintaining high transmission quality, meaning less bandwidth and storage space is required,” said Lou Bellock, Hikvision product manager – hardware.

Also improved is the ultra-low light imaging performance with camera sensitivity offering detailed imagery down to 0.003 lux.

TurboHD 4.0 DVRs Offer End-to-End 4K Solution
TurboHD 8 MP cameras paired with a Hikvision TurboHD 4.0 DVR and a 4K monitor offers customers an end-to-end 4K solution. Hikvision’s DS-7200HTI-Kx Value Series DVR includes 4 and 8 channel models, H.265+/H.265/H.264+/H.264 video compression options, and up 4K recording resolution. The DVR also features HD-TVI/CVBS camera auto-detection, space for one (-K1) and two (-K2) SATA drives up to 8 TB each, support for up to two IP cameras up to 8 MP resolution, and mobile monitoring via Hik-Connect.

Cybersecurity and Firmware Updates to Prevent Hacks
Hikvision has launched numerous cybersecurity initiatives over the last year, including the establishment of a North American cybersecurity team, a dedicated cybersecurity hotline for partner support, and opening the industry’s first Source Code Transparency Center, which provides visibility for government agencies and law enforcement entities in the U.S. and Canada who want to review Hikvision’s source code.

In addition, Hikvision offers online resources such as the Hikvision Cybersecurity Center, and online firmware updates. Cybersecurity best practices can help prevent risk of equipment being hacked and includes recommendations such as changing all default passwords to complex passwords. And, updating firmware is “an effective way to safeguard equipment from cyberattacks and eliminate known vulnerabilities,” said Hikvision’s director of cybersecurity, Chuck Davis.

For more information about Hikvision’s TurboHD 4.0 line of products, visit us online.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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