Hackers Improve at Phishing and Other Cyberattacks as Security Breaches Increase

February 12, 2019

Hikvision Cybersecurity Director Outlines Tips to Identify and Prevent Phishing and Spear Phishing, Malware

Hikvision Cybersecurity Director Outlines Tips to Identify and Prevent Phishing and Spear Phishing, Malware

 

In the article, “Hackers refine, improve their phishing skills,” SecurityInfoWatch.com editorJoel Griffin states that hackers have become more adept at carrying out targeted cyberattacks as security breach proliferates.

From the article: “While popular culture might lead you to believe that today’s hackers are computer geniuses with intimate knowledge of network architectures who go about their days working in a dark, shadowy underworld clothed in hooded sweatshirts, the reality is much different. … These fraudsters typically employ what are commonly known as phishing scams, which involve crafting an email in a way that seems to the average user like it is coming from a credible entity, such as a bank or an employer, but in actuality is a scam designed to dupe the victim into unknowingly turn over confidential information or click on a link that downloads a malicious link onto their desktop or mobile device. Some of these schemes even include highly detailed information about the recipient and/or people they know in much more targeted attacks known as spear phishing attacks.”

Phishing attacks are increasing, and messaging security provider Cloudmark found that an average phishing attacks costs a mid-sized company about $1.6 million to resolve, according to the article.

Griffin suggests that organizations provide comprehensive cyber training for their employees so they can recognize, and avoid becoming a victim, of phishing emails.

“Organizations have to continue to up their vigilance, continue to educate their employees, but they also need some protections in place around things like filtering emails and protections to make sure if someone tries to visit a site that is a known phishing link that they have some blocks in place to prevent employees from hurting themselves or the business,” said Mike Gross, head of global fraud & ID product innovation at Experian, in the article.

Click here to read more.

 

Tips to Identify Phishing and Spear Phishing

To reduce security concerns, Hikvision’s cybersecurity director Chuck Davis authored several blogs on how to identify phishing and spear phishing emails to avoid becoming a victim of them.

In the article, “Cybersecurity in the Workplace: Hikvision Cybersecurity Director Discusses Spear Phishing,” Davis outlines nine steps phishing victims can take to be proactive about the threat. Below are a few of the article’s tips:

  • If this is a business email address, let your cybersecurity team know immediately about the threatening email. There could be an ongoing company-wide campaign that the cybersecurity team can stop. If the cybersecurity team is aware of the campaign they can also help educate employees.
  • Use two-factor authentication (2FA) or multi-factor authentication (MFA) everywhere possible.
  • Use a password manager. This will allow you to make great passwords (20 plus characters) that are unique for every website. And, you won’t need to remember any of them.

Davis also wrote a two-part blog on examples of phishing, where he said: “Phishing attacks have long been an effective way for attackers to trick people into divulging sensitive information or infecting a system with malware. Malware can give an attacker remote access to protected systems and networks, encrypt a user’s data and charge a ransom to decrypt the data, or use that system as part of an attack against other systems.” Read part one on phishing here, and part two at this link.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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