Hikvision Senior Cybersecurity Director on Security Breach and 4 Tips to Protect Yourself from this Concern, Plus 3 Bonus Tips on Creating Good Passwords

October 26, 2020

Hikvision HikWire blog article Trends and Tips to Stay Safe Throughout National Cybersecurity Awareness Month

Hikvision Covers Cybersecurity Trends and Tips to Stay Safe Throughout National Cybersecurity Awareness Month (NCSAM)

 

Hikvision has covered several cybersecurity trends and provided insights to stay safe throughout October’s National Cybersecurity Awareness Month (NCSAM). Today, Hikvision Senior Director of Cybersecurity Chuck Davis covers the magnitude of security breach threats and offers tips to protect yourself from this concern.

Security Breach Threats
In the recent Hikvision blog, “Part 1: Hikvision Senior Director of Cybersecurity Covers Breach of More Than 300 Records at 18 Companies,” Davis covered 18 startups that were breached.

A threat actor posted more than 386 million user records online from 18 companies. “Since July 21st, a seller of data breaches known as ShinyHunters has begun leaking the databases for free on a hacker forum known for selling and sharing stolen data,” reported Bleeping Computer.

And, according to CSO Online, the 15 largest security breaches from this century affected 3.5 billion people.

Given the magnitude of growth in security breach and personal data affected, how can you stay safe from this threat? Continue reading below for tips to stay safe from security breach and hacking threats.

4 Ways to Protect Yourself from Security Breach
The following four tips are sourced from the Hikvision blog, “Part 2: Hikvision Senior Director of Cybersecurity on 4 Ways to Protect Yourself from Security Breach.”

  1. If you have an account on any of the sites that were breached, change your password immediately, even if the vendor doesn’t force you to change your password.
     
  2. Never reuse passwords. Every one of your accounts should have a unique, complex password. Learn more here about three rules for creating good passwords.
     
  3. Create, store and manage all of your passwords with a Password Manager. Read this Hikvision blog to learn more  about using this tool to reduce security concerns: “Hikvision Cybersecurity Director Discusses Password Management Strategies, Using Password Managers to Reduce Security Concerns.”
     
  4. Sign up for Have I Been Pwned to check if any of your accounts have been compromised in a data breach.

Bonus: 3 Tips for Creating Good Passwords
Creating complex passwords and using good password hygiene can help to protect you from cybersecurity risk. Davis outlines several easy-to-apply methods to improve your passwords below.

  1. Make your passwords long: It’s recommended that passwords should be at least 12 characters long. As computing power increases, the number of characters in a long password will increase as well.
     
  2. Strong passwords should have multiple characters: Use all four character sets including uppercase letters, lowercase letters, numbers and special characters. In most cases, spaces are also allowed, which means you can use a sentence as your password or passphrase.
     
  3. Create a unique password for every login: Creating unique passwords for every account is very important. The reason is that if an attacker discovers your password for one account, they are likely to try that password for other popular online services and could gain access to all of your accounts.

When those databases of cracked usernames, email addresses and passwords are posted to the Internet, threat actors will take something such as a LinkedIn email address and password, and attempt to use it on Facebook, Twitter, Google, Instagram, Snapchat and any other popular website they can think of to see if it works there as well.

Read more from Hikvision about password tips to prevent hacks and security breach at this link.

IMPORTANT! This model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

View the most updated version of this document here:

https://techsupportca.freshdesk.com/en/support/solutions/articles/17000113531-i-series-nvr-firmware-upgrade-instructions

 

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

 

Database Optimization and Repair

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

 

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

 

Preparing the Upgrade

Before proceeding with upgrade, it is recommended that NVR configuration file is exported from the NVR over the network or on to a local USB drive.

 

Upgrading from v3.4.92 build 170518 or Older

  1. All recorders must reach v3.4.92 before proceeding further. Upgrading from versions before v3.4.92 directly to any version of v4.X will likely cause the recorder to fail.
  2. If the recorder is already at v3.4.92, a full factory default is highly recommended before upgrading to any version of v4.X. There is a high chance of unit failure (requiring RMA) if the unit is not defaulted before upgrade.
  3. After reaching v3.4.92 and performing a full factory default, an upgrade directly to v4.50.00 is acceptable.
  4. After the upgrade is completed and the recorder is reprogrammed, it may be beneficial to perform a Database Repair. For details, refer to the section "Database Optimization and Repair" above.
  5. To verify repair progress, you may refer to the HDD status, or search the recorder log for repair started and stopped entries. Note that while the HDD is repairing, new recordings are still being made, but some existing recordings may not be searchable until repair is complete.
  6. If you continue to observe playback issues after database repair, ensure there are no power, network, or motion detection issues. Should the problem persist, contact technical support.

 

Upgrading from Any v4.X Build to v4.50.00.

  1. Any v4.X build can be upgraded directly to v4.50.00.
  2. Export configuration is highly recommended before performing the upgrade.
  3. If upgrading from any v4.X version that was not v4.22.005, a Database Repair is recommended. Refer to Step 4 and onwards in the previous section.

 

Downgrading

Downgrading is not recommended. Due to new features and parameters constantly being added, downgrading may cause the NVR to factory default itself or require a manual default to operate properly.

View the most updated version of this document here:
K-Series DVR upgrade instruction
The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience. 
 


Database Optimization and Repair

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.
After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.
 


Preparing the Upgrade

Before proceeding with upgrade, it is recommend exporting DVR configuration file from the DVR over the network or on to a local USB drive.

 

Action after firmware upgraded 

1. Upgrade the DVR according to the chart above. 

2. Reconfirming Channel's Recording Schedule 

    - Confirm channel's recording schedule is enable. 

    - Check if the channel is on correct recording schedule.

3. Double Check Storage Setting

    - Make sure all channel are assigned to record on its HDD group when the Storage setting is under Group Mode. 

4. Perform Database Rebuild locally. 

    • Some version above support Database Rebuild via web access - K51 and K72

    • Perform Database Rebuild regardless if system is having any database issue symptom. 

    • Database Rebuild process is average ~30 to 60min per TB. The process may still varies depends recording data.

    • After Database Rebuild - Check log to confirm Database Rebuild has went thru properly. 

    • If Database Rebuild Started and Stopped log has been log only within few minutes. Database rebuild may not has been completed properly. It is strongly recommend performing the Database Rebuild again.

    • To check log > System > Log > Information > Database Rebuild Started and Stopped.

    • If the log option is not available - access system via SSH can also obtain similar result.

5. Recording Data is still missing after database rebuild process. 

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

 

 

 

 

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”

 

These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

 

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

 

  • The C-Version NVRs must use firmware version v4.31.102 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.

 

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

In light of the global semiconductor shortage, Hikvision has made some hardware changes to the Value Express Series NVRs

These changes do not have any effect on the performance and specification of the recorders. For ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.

The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:

  • The C-Version NVRs must use firmware version v4.30.216 or higher.
  • The non-C-Version (Q series) NVRs must use firmware version v3.4.104 or older.

Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.

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